Willer collaborates with interior designers to source a variety of products, including ceramics, tableware, furniture, and textiles. The company previously used a FileMaker solution to manage products, customers, and orders, but faced challenges with their image library system and needed improvements to streamline their workflow. The existing image library was not fully optimized for their needs, and the product database system had several issues that caused inefficiencies, making it difficult for them to track orders and manage product details effectively.
We began by developing a robust image library system that allowed Willer to tag images with relevant keywords, such as manufacturer, color, material, and style. This system enabled interior designers to easily find and showcase items matching their client’s briefs. Once the image library was completed, we took over the management of their product database, addressing the existing issues and ensuring that the system worked seamlessly.
We employed Cutting Edge Software to help us develop an existing FileMaker database. They had to both pick up the pieces of a half-finished job and help us move forward with further development. The company was exceptionally good at all aspects and made what had previously been a torturous process into an interesting and seamless exercise that achieved exactly what we required for our business. They were very quick to understand our needs and how we worked, were extremely pleasant and patient, and always came up with the right solution, on time and within budget. We would always recommend them.
The new image library and revamped product database provided significant improvements in efficiency and organization for Willer. The streamlined process allowed them to:
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