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Streamlining Operations for Cyan's Global Business

What We Did

We developed a comprehensive solution that integrates multiple aspects of Cyan’s business, enabling seamless management of contact information, orders, stock control, and invoicing. This system was designed to ensure that all key data is easily accessible in real-time, allowing Cyan to operate more efficiently and effectively.

We also created an iPhone app for their delivery drivers, replacing a paper based system with a digital solution showing the drivers what to deliver to whom and enabling them to take proof of delivery photographs which get automatically emailed to the customer post delivery.

  • Built an integrated system for contact management, orders, delivery notes, picking lists, stock control, and invoicing.
  • Developed interfaces to connect the system with Cyan’s e-commerce website, Amazon orders, and Sage accounting system.
  • Enabled the system to track the production process, including orders, stock levels, and shipments in transit.
  • Created detailed reporting tools to analyze business performance, including best-selling products.
  • Created a Warehouse app so that the carpentry team could see what products needed to be assembled ready for upcoming deliveries.
  • Enabled real time synchronisation of stock levels with the various websites (including Amazon) that they sell their products through.
Philip Abraham, Owner
Cyan Teak Garden Furniture

After instructing another FileMaker developer to rewrite our databases and the transition from Mac OS9 to OSX our system went pear-shaped and we very nearly went under. Carl Henshall of Cutting Edge Software was recommended to ‘iron out the creases’ and to take our system to the next level, which he accomplished with competency and with the minimum of further fuss to our business.
Since then we have been delighted with the high level of advice, competent service received, attention to detail and experience in complimentary areas provided by Cutting Edge Software. They have maintained our mixed Mac / PC client server system on an annual basis and kept us in the loop on added functionality as and when it is developed by FileMaker that would benefit our workflow.
Highly recommended company that work with integrity!

The Results

The system has had a significant impact on Cyan’s ability to manage their operations and make informed decisions. By having an integrated, real-time view of their stock and order statuses, Cyan has gained improved operational efficiency and reduced the likelihood of errors.

  • Real-time visibility of stock levels, orders in production, and shipments across multiple locations.
  • Streamlined delivery scheduling for their fleet of delivery vans.
  • Improved inventory management and reporting capabilities, enabling better decision-making.
  • Increased operational efficiency and reduced manual tracking.

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Society of Consulting Marine Engineers and Ship Surveyors

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